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Those are the types of things that will help us…. As an industry we are doing good work making sure products can connect in a meaningful way. ”While homeowners are nearly 2. 5 times more likely than renters to have a working security system, a significant portion 43 percent of recent buyers acquired their systems as part of the purchase of a new or existing home. While interactive services have taken hold in the industry, radically improving customer satisfaction and retention, the addition of home control products including lighting and thermostats has also expanded the value of security solutions. Bundling smart energy, home security, and smart home services has made the security industry the leading channel for smart home services. Looking to move beyond the current 21 percent to 22 percent penetration among broadband households, professional monitoring providers may be hard pressed to find a single silver bullet. Among consumers without a home security system or professional monitoring service subscription, no single feature had high levels of appeal. A service without a long term contract was the most appealing to this group, with other features such as the ability to monitor a system using a smartphone or one that includes control of the thermostat scoring between 23 percent and 29 percent. Most alarming is that half of those without systems just aren’t interested — today or under any offered conditions. This creates added importance to maintaining existing customers, and Parks Associates research shows these customers largely value price savings.

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Offer not combinable with other product offers. Online orders only. Other restrictions may apply. Contour TV Discount Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 09/30/2019 and is available to new residential customers in Cox service areas. Offer is only available for new subscriptions to Cox Contour TV, Internet service, Cox Homelife and Voice Premier. Bundle rate increases $20/month for months 13 24. After promotion period, regular rates apply. Prices exclude additional equipment charges, inside wiring fees, additional outlets, taxes, surcharges including video Broadcast Surcharge $10. 00/mo.