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Professional installation was practically the only way to put in a home security system 15 years ago. Technology has come such a long way that DIY systems can offer the same level of security and often more with a self installed system. Further, there can be additional benefits to a DIY system because they’re typically much easier to transfer to another home if you move. For someone looking for a more complex setup like home automation, or someone that wants a trained expert to make the recommendation for the setup, expert installation is a great option. We’ve found that most people that were apprehensive about self installing a home security system actually ended up finding the process very easy. There are companies out there like Frontpoint that are known to be particularly helpful in this stage. Handsfree features usually work in conjunction with your mobile device and/or your home automation system. Of course, you know you can use the voice option with Alexa and other home automation systems to control your equipment. But some security systems also have a handsfree feature that will work with your mobile device or a key fob to detect when you are within range of your system. And when you are within that range, it will automatically unlock your door and disarm your security system for you, handsfree. So if this is a convenience factor you’d like to have, then yes, you do need to look for a system that has handsfree options.

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Those are the types of things that will help us…. As an industry we are doing good work making sure products can connect in a meaningful way. ”While homeowners are nearly 2. 5 times more likely than renters to have a working security system, a significant portion 43 percent of recent buyers acquired their systems as part of the purchase of a new or existing home. While interactive services have taken hold in the industry, radically improving customer satisfaction and retention, the addition of home control products including lighting and thermostats has also expanded the value of security solutions. Bundling smart energy, home security, and smart home services has made the security industry the leading channel for smart home services. Looking to move beyond the current 21 percent to 22 percent penetration among broadband households, professional monitoring providers may be hard pressed to find a single silver bullet. Among consumers without a home security system or professional monitoring service subscription, no single feature had high levels of appeal. A service without a long term contract was the most appealing to this group, with other features such as the ability to monitor a system using a smartphone or one that includes control of the thermostat scoring between 23 percent and 29 percent. Most alarming is that half of those without systems just aren’t interested — today or under any offered conditions. This creates added importance to maintaining existing customers, and Parks Associates research shows these customers largely value price savings.