home security dallas
I paid for and have been depending on an alarm system from COMCAST for six months. My bad, but for the first time since installation I decided to test it today, walked in and tripped the door and motion detector, let it go into alarm and went and waited for the call. and waited,. and waited. NO CALL from monitoring
. I called Comcast, was told a bunch of lies about an alarm not being
allowed to ring long enough etc. It must be a central monitoring problem, etc. I was give their monitoring company number, called them and they never received notification of an alarm by the system. Called back to Comcast , was transferred around and hung up on several times before finally getting someone to help with a test. YEP, you guessed it, the junk system NEVER called the monitoring station, no call, nothing. So, for six months I have been paying for a protection service that would NEVER have helped.